Privacy Policy

Last updated: 8 March 2026

DSW Specialised Courier Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: DSW Specialised Courier Ltd

Registered in England & Wales. (17033982)

Registered address:
15 The Green
Bolton upon Dearne
Rotherham
S63 8HL
United Kingdom

Email: duane@dswcouriers.com
Phone: 0114 470 1469

DSW Specialised Courier Ltd operates dedicated same-day courier services for businesses and organisations across the United Kingdom.

2. What Personal Data We Collect

We may collect and process the following information:

• Name and contact details (email address, phone number)
• Collection and delivery addresses
• Business details (company name, billing information)
• Communication records (emails, messages, call details)
• Proof of delivery data (signatures, delivery confirmations, timestamps)
• Location information where tracking services are used (delivery-related only)

We only collect personal data necessary to provide courier services and manage business operations.

3. How We Use Your Information

We use personal data only where necessary to:

• Provide courier and logistics services
• Respond to enquiries and booking requests
• Communicate regarding deliveries and service updates
• Manage invoicing and business accounts
• Provide proof of delivery and tracking information
• Meet legal, regulatory, or insurance requirements

We do not sell or rent personal data to third parties.

4. Legal Basis for Processing Data

We process personal data under the following lawful bases:

• Contractual necessity – to provide courier services requested by customers
• Legitimate business interests – to manage bookings, communication, and operational services
• Legal obligations – to comply with regulatory or insurance requirements

5. Data Sharing

We may share limited information with:

• Payment processing providers (such as Worldpay or Stripe)
• Insurance providers where required for claims or verification
• Regulatory or legal authorities where required by law

We do not share personal data for marketing purposes.

6. Data Storage & Security

We take appropriate technical and organisational measures to protect personal data.

This may include:

• Secure digital record systems
• Restricted access to operational information
• Secure email and communication platforms

Personal data is retained only for as long as necessary to fulfil operational, legal, or regulatory requirements.

7. Your Data Protection Rights

Under UK GDPR, individuals have the right to:

• Request access to personal data we hold
• Request correction of inaccurate information
• Request deletion of personal data where appropriate
• Restrict or object to certain processing activities

Requests regarding personal data can be made by contacting us using the details below.

8. Cookies & Website Data

Our website may use cookies to improve website functionality and user experience.

For more information, please refer to our Cookie Policy.

9. Third-Party Services

Our website or services may include links to third-party providers such as payment processors. These services operate under their own privacy policies.

We encourage users to review those policies where applicable.

10. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in business operations, legal requirements, or regulatory guidance.

Updated versions will always be published on our website.

11. Contact

For any questions regarding this Privacy Policy or your personal data, please contact:

DSW Specialised Courier Ltd

15 The Green
Bolton upon Dearne
Rotherham
S63 8HL